Skip to main content

When it comes to content marketing for your business, an eBook is a great step. If you’re not sure where to start, here are some big ideas for your next business eBook.

Your Customer: “Pay Attention to Me!”

Congratulations! You landed a new customer—and they love you. As long as you continue to provide good products, reasonable prices, and great customer service, they’ll stay loyal as long as you don’t mess things up. Right?

Not necessarily. In today’s competitive world, you cannot take your customers for granted. You’ve worked hard to win them, but just like any relationship, you have to put in effort to make it last. This is one of the areas where sending regular personalized print and email communications pays off.

Here are five ideas for keeping customers happy and retaining them over the long term.

• Keep them up to date. Send a monthly print or email newsletter. Tell customer stories. Talk about new products. Provide insight they wouldn’t otherwise get. Speak to them by name and customize the content to be more interesting and relevant to them.

• Ask their opinion. Ask them how you are doing. It’s a great way to let people know you value their opinion . . . and their business. Use personalized URLs to make this easy and append the data back into your marketing database automatically.

• Send a card. Do you know your customers’ birthdays? How about the date they first became customers? Send them personalized “thank you’ notes and cards as a way to let them know you appreciate them.

• Offer advice. Once in a while, offer some free advice. If you’re a landscaping company, you might suggest the easiest care perennials for the upcoming season. If you’re a real estate office, you might alert them to the latest trends in front porch décor.

• Discounts galore! Send a coupon for a discount or a freebie “just because.” It continually re-engages your customers and helps them see the value in their relationship with you.

Client retention is critical to your bottom-line success. Be a company that does this well, and you’ll reap the benefits of great brand recognition and long-term customer relationships.

There are a few things you can do this year to make sure your business resolutions last throughout 2019! Here are seven steps to make (and keep) New Year's resolutions.

Though we can never know what will come in the year ahead, there are ways to prepare for 2019. Here’s how to set your business up for success in the new year.

Objective studies have shown the positive effect time off can have on a person’s work. To explain, we developed six benefits of time off for the holidays.

To help you pick out the perfect presents for clients, we created a quick list of holiday gift ideas you can give every type of customer this season.

If you want your business card to turn into sales, then you must pay careful attention to how it's created. Here are five tips for designing an effective business card.

Of course, holiday income doesn't generate itself. If you really want to rake in the sales this holiday season, you have to prepare for it... through marketing.

Survey: Marketing Budgets Soar!

Every year, Target Marketing surveys its readership to identify trends for the upcoming marketing year. This year, its “2019 Marketing Budget Survey” found that a whopping 10x more marketing budgets are increasing for 2019 than decreasing. Great news! That’s the kind of commitment that gets results.

Here’s how the data on respondents’ budgets broke out:

• 60% increasing
• 31% staying the same
• 6% decreasing
• 3% not sure

As part of its survey, Target Marketing also identified three top marketing trends that all marketers, whether digital or traditional (or both), need to know.

1. More money is going to tech and data.

Marketers’ highest spend is going for media and other outreach (28%) and personnel (20%). That’s to be expected, but this year, they take up less than half of marketers’ budgets overall. Technology, consumer data/data management, and metrics/performance measurement combined to account for 42% of spending overall. Data is the foundation of good marketing, and marketers’ budgets are reflecting that.

2. Marketing is moving from push to pull.

Channels that use pull marketing (social media, online video, content marketing) are growing faster than those that push (email). Social media advertising (59%), online video (54%), and content marketing (53%) are the fastest growing media channels. As you integrate digital media into your marketing efforts, make sure you are incorporating channels that pull, as well as push.

3. Marketers still demand conversions.

When it comes to grading performance, conversion metrics win the most favor for budgeting. As you justify your 2019 marketing budget to the higher-ups, focus on metrics that reflect conversions. Select metrics such as sales, lead generation, and sign-ups that prove that you are getting those conversions, however you define them.

The Stories feature on Instagram is a helpful tool any marketer can utilize. Here are some ideas for how to take advantage of Instagram Stories for business.

Why Some Personalized Mailings Just Work Better

When it comes to increasing response and conversion rates, personalized communications are a powerful tool. However, don’t think that all personalization is equal. It isn’t. To get great results, you must use the right variables with the right audience in the right way.

Response rates for personalized mailings can vary widely. One study found response rates ranging from 6% to 75%, with an average of 21%. These are some eye-catching numbers, but why is the range so wide? To understand the variation and set realistic expectations for your own campaigns, it’s helpful to ask specific questions.

• What type of campaign was it? Customer acquisition? Customer retention?

• What kind of list did you use? Highly targeted, moderately targeted, or undifferentiated lists will yield different results.

• Did recipients have a previous relationship with your company? Or are you using a prospect list?

• What is the value of the product? Are you marketing a webinar or selling a Tesla?

• Did per-order value go up with personalization, and if so, by how much? A “low” response rate combined with a high per-order value will often net you better ROI than a high response rate with low per-order value.

• How are you measuring success? Response rates? Conversion rates? Cost per lead? Average sale? Each measurement tells a different story.

The answers to such questions can have a dramatic impact on understanding ROI. So before setting your expectations for your next personalized mailing, talk to us about your goals, expectations, and the data you are working with. Setting realistic expectations is a critical component to making your 1:1 print program a success.

If you’re not sure where to begin your marketing efforts this week, here are seven big ideas for you to take advantage of with Thanksgiving marketing.

Guest bloggers are a great way to incorporate new content into a business blog, without worrying about generating new ideas or writing the content yourself.

With election day right around the corner, there are a few ways your business can get on board the political bandwagon and market through the red, white and blue.

With Halloween just around the corner this week, how can your business join in the festivities? Here are a few spooky good marketing tricks to consider for Halloween.

Fortunately, there are a few tips every business professional can keep in mind when it comes to creating a logo. Here's how to design an appealing logo for your business.

Reading offers a variety of benefits to business professionals, particularly in strengthening leadership skills. Check out these five reasons reading makes you a better leader.

Fortunately, there are some tips out there to help you write a powerful newsletter in order to connect with customers, promote the brand and grow the business.

To get you started, we came up with six festive fall marketing ideas for you to take advantage of this October. Let’s dive into some valuable fall marketing.

By developing your networking skills, you can continue to expand your business circle, which provides more resources and opportunities. Here’s how to grow your circle.

While natural leaders do exist, it is also possible to learn leadership skills, put them into practice and grow your leadership capabilities.

So, how can you kick off your September marketing? Here are seven super September marketing ideas for you to jump start your marketing this month and head into the season.

Ask any small business owner and they’ll say that Labor Day sales are only as good as Labor Day marketing. But if you haven’t started yet, it’s still not too late!

When businesses fail to market to existing customers—and only focus on bringing in new ones—they leave money on the table, and can end up losing loyal customers.

Needless to say, customer service is an incredibly important aspect of any business model. So, here are five ways your business can have better customer service.

Powered by PrinterPresence