Our services at a glance
The Goode Company specializes in printing and direct response marketing. What sets us apart? Our extreme focus on the customer.
Building successful relationships is how we choose to do business, and if you’d like to discover how we’ve done this with all of our customers, just ask us! We strive to be the type of company we would want as a partner. This keeps us focused.
Some of the services we offer include these:
• 1- to 6-color offset printing
• Digital printing (B/W and full color)
• Personalized printing, including one-to-one marketing
• Direct mail marketing campaigns
• Fulfillment and inventory management
• Custom web-to-print solutions
• Comprehensive project management
Whether your needs are complex or simple, large or small, we’ll tailor a solution to help you grow your business.
In the News...
Tips for Maximizing the Cross-SellPosted by Bryan Neill on 03/24/2017
It is a well-known fact that it’s easier and less expensive to sell more products to existing customers than to try to acquire new customers. One of the ways you can do this is to cross-sell. Cross-selling can be highly profitable because it deepens the customer relationship. It also gives you a host of additional products to upsell the customer over time.
Here are some tips for best results.
1. Know your customers.
There is no sense trying to sell your customers products they already have or ancillary products for those they do not. If you track sales history, tap into that. If you don’t, let us help you use data gathering techniques to learn who your customers are, what makes them tick, and what they do and do not already have.
2. Know when they buy.
When are your customers most likely to make a purchase? What time of year? Time of day? Stage of the sales cycle? They will be most receptive during these times.
A study conducted on the airline industry, for example, found that nearly two-thirds of customers were most likely to purchase ancillary products at the time they booked a trip rather than sometime afterwards (such as prior to check-in, during the check-in process, or during their stay). This type of information can be very helpful to travel agents, who can then put the most effort into marketing their ancillary services upfront.
3. Know where they buy.
Where are your customers most likely to make a purchase? From you directly? From a reseller? How about an online retailer? Do your marketing materials reflect their full range of options? How about the way customers purchase? Do they want to purchase in-store? Online? By mobile phone? Customers will be most receptive if you find out their individual channel preferences, then use those preferences to interact with them on their terms.
Cross-selling is an important way that marketers to maximize their marketing budgets and reap the best ROI. Why not let us help you design your next cross-selling campaign?
Posted on 03/20/2017
If you want to grow your business and market through online communication, here are a few reasons why you should implement LinkedIn into your social media strategy.
Best Practices in 1:1 PrintingPosted by Bryan Neill on 03/17/2017
Personalized printing, in which marketers personalize marketing text, images, and other content based on what marketers know about the recipient, gets better results than static mail. But by itself, just dropping in data-driven content doesn’t guarantee success. Let’s look at three best practices that need to be the foundation of all 1:1 print marketing.
1. Traditional marketing rules apply.
1:1 might be personalized marketing, but it is still good old-fashioned marketing, too. Ultimately, it is all of the elements—the creative, the message, the offer, the segmentation, and the call to action—that come together to determine success.
2. Focus on relevance, not “personalization.”
It doesn’t matter how “personalized” a document is. If it isn’t relevant to the person receiving it, it is worthless. Take the shoe market. You don’t want to market orthopedic shoes to teenagers. Orthopedics aren’t relevant to teens unless they need a birthday present for Grandpa. Clearly, this example is tongue in cheek, but you get the idea. You can personalize a document to the hilt, but if it’s not relevant, it’s a waste of print and postage.
3. Get to know your customers, then market to what you know.
The more you know your customers, the more relevant your message can be. Ask yourself, what don’t you know about your customers right now that might allow you be more relevant later? To find out, do a customer mail or email survey. Conduct a focus group. Set up survey forms on your website. Ask questions and get feedback that will let you reap better results over the long term.
4. Think “Database”
To get personalization right, you need to invest in your marketing database. This takes time, dedicated resources, and manpower, but it is one of the most important investments you can make. Develop a basic database, then refine it, add variables, and keep it clean and updated. Make sure all of the new information you gather goes back in to be used in future marketing programs.
Remember, personalization is a powerful tool, but to get the big pay-off, it cannot work alone.
Posted on 03/13/2017
How can your small business get in on the action of marketing during St. Patrick’s Day? Here are five ideas to get you started and bring in the luck of the Irish.